Introduction

Welcome to Stone MFD Limited (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.stonemfd.co.uk or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide to us.
• Order Information: Details of the products you purchase, including order history and delivery addresses.
• Payment Information: Credit/debit card details and other payment-related information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-ins, operating system and platform, and other technical information about your visit to our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences for receiving marketing communications from us and your interaction with these communications.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: To process and manage your orders, including payment and delivery.
• To Manage Your Account: To create and manage your account, including providing customer support and handling queries.
• To Improve Our Services: To enhance and personalise your experience on our website and improve our products and services.
• To Communicate with You: To send you updates, promotional offers, and information about our products and services, subject to your preferences.
• To Comply with Legal Obligations: To comply with legal requirements and regulations, and to protect our legal rights.

3. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, or disclosure. This includes the use of secure servers, encryption, and access controls.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products, provided these parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Data Protection Rights

Under data protection laws, you have the following rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct or update any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a commonly used format to transfer it to another organisation.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and serve targeted advertisements. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Stone MFD Limited
2nd Floor, 59, Belgrave Gate, Leicester, England, LE1 3HR
Email: [email protected]
Phone: 03337723826